COVID-19 and Delivery
updated: 1 May 2020
Order Dispatch
Delivery time frames may be delayed, we will make every effort to get all orders sent within 2 working days (Monday to Friday). We are also offering FREE delivery on all gifts during this time for orders over $100. Please ensure that the delivery address there is someone at home or there is a safe place for the couriers to deliver this to eg front door or back door
Shipping within New Zealand
Delivery within New Zealand is included in the price of all products if your order is over $100. In general, delivery takes 3-5 working (business) days and will be sent as standard delivery through New Zealand Post or Courier Post*. This is not a guaranteed service, but we endeavour to have your products to you in a reasonable timeframe. If you have ordered made-to-order item, then we will keep you informed of the delivery time frames. Please note that with free shipping items are not insured and are shipped at the purchasers risk; we make every effort to ensure that items are packed to avoid breakages, but cannot be held responsible for breakages by New Zealand Post or Courier Post if the parcel is handled neglectfully.
If you wish to have your item couriered at additional expense please contact us and we will arrange this for you.
International Deliveries
Please contact us for a shipping rates for International orders.
Couriered Delivery Addresses
If requesting a courier service (upgrade on orders under $100), Buyer is to provide only a non Private Bag delivery address. The courier will accept physical and PO Box address. The buyer is encouraged to provide a contact number for courier to contact them on in case of any queries or problems.
Buyers Obligation
During the order process the buyer must enter the correct delivery address including post code number. If there is any buyer error in the address specified, redelivery to the correct address will incur an additional delivery charge.
It is the buyer’s responsibility to promptly advise Lash Beauty Love if an order is not delivered when expected. We will not be held liable for any loss or damage arising from a late or missing delivery. A late delivery does not constitute reasonable means to cancel an order.
Additional Costs
* The buyer is responsible for any costs to track and trace an order.
Thank you for shopping with us!
Tina xx
Lash Beauty Love
Delivery time frames may be delayed, we will make every effort to get all orders sent within 2 working days (Monday to Friday). We are also offering FREE delivery on all gifts during this time for orders over $100. Please ensure that the delivery address there is someone at home or there is a safe place for the couriers to deliver this to eg front door or back door
Shipping within New Zealand
Delivery within New Zealand is included in the price of all products if your order is over $100. In general, delivery takes 3-5 working (business) days and will be sent as standard delivery through New Zealand Post or Courier Post*. This is not a guaranteed service, but we endeavour to have your products to you in a reasonable timeframe. If you have ordered made-to-order item, then we will keep you informed of the delivery time frames. Please note that with free shipping items are not insured and are shipped at the purchasers risk; we make every effort to ensure that items are packed to avoid breakages, but cannot be held responsible for breakages by New Zealand Post or Courier Post if the parcel is handled neglectfully.
If you wish to have your item couriered at additional expense please contact us and we will arrange this for you.
International Deliveries
Please contact us for a shipping rates for International orders.
Couriered Delivery Addresses
If requesting a courier service (upgrade on orders under $100), Buyer is to provide only a non Private Bag delivery address. The courier will accept physical and PO Box address. The buyer is encouraged to provide a contact number for courier to contact them on in case of any queries or problems.
Buyers Obligation
During the order process the buyer must enter the correct delivery address including post code number. If there is any buyer error in the address specified, redelivery to the correct address will incur an additional delivery charge.
It is the buyer’s responsibility to promptly advise Lash Beauty Love if an order is not delivered when expected. We will not be held liable for any loss or damage arising from a late or missing delivery. A late delivery does not constitute reasonable means to cancel an order.
Additional Costs
* The buyer is responsible for any costs to track and trace an order.
Thank you for shopping with us!
Tina xx
Lash Beauty Love